Case Study · Housing
A rental platform designed to stop landlord and tenant disputes before they start
A US public benefit company wanted renting to be simple, safe and supported for small landlords and tenants. AMT partnered with it to build a cloud platform that covers the whole tenancy: onboarding, legally verified leases signed through DocuSign, digital move-in and move-out inspections, multilingual messaging and a route to local housing support when things go wrong.
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At a glance
- Client
- US-based public benefit company working for healthier, more transparent and fairer rental housing
- Users
- Small-scale landlords, tenants, housing organisations
- What AMT built
- Cloud rental relationship management platform with a housing organisation portal and Android app
- Key features
- Legally verified lease workflows, DocuSign e-signatures, digital inspections, multilingual communication, reminders, housing support integration
- Stack
- Vue.js, Tailwind CSS, Bootstrap, NestJS, Firebase Firestore, Kotlin, DocuSign API
The short version
Rental disputes often start with good intentions and bad communication: language barriers, unclear responsibilities and missing paperwork. AMT built a platform that gives landlords and tenants one shared record of the tenancy from day one. Leases are legally verified and explained in plain language, inspections are documented digitally at move-in and checked at move-out, and reminders keep both sides on track. When trouble starts, the platform connects people with local housing support before it becomes a legal fight.
The challenge
Misunderstandings about communication, language, responsibilities and documentation escalate into disputes, financial loss and long legal conflicts. Housing organisations face their own problems:
- Many preventable landlord and tenant disputes
- Little visibility into rental relationships
- Manual documentation and inspections
- Difficulty knowing when to step in
- Limited resources to support vulnerable tenants
The client wanted a platform that prevents conflict rather than managing it afterwards.
What AMT built
Rental relationship management
- Landlord and tenant onboarding
- Full rental lifecycle management
- Shared digital rental records
- Dashboards for landlords and tenants
Multilingual communication
Built-in multilingual support removes language barriers between landlords and tenants.
Digital lease management
- Legally verified rental agreements
- Plain-language explanations of each party's responsibilities
- DocuSign integration for secure digital signatures
Move-in and move-out inspections
- Digital move-in checklist
- Documented property condition
- Inspection records shared by both parties
- Move-out checks against the original inspection
- Simpler security deposit settlement
Responsibility tracking
- Automated reminders
- Commitment and timeline tracking
- Mutual accountability
Housing support integration and portal
- Connects users with local housing assistance programmes
- Enables early intervention
- A housing organisation portal with a central dashboard, early warning indicators and data-driven intervention guidance
Cloud and mobile
A secure cloud-hosted platform with central data management and an Android app.
Who benefits
| For | Benefits |
|---|---|
| Landlords | Better tenant communication, fewer disputes, simpler documentation, faster lease signing, easier inspections, transparent deposits |
| Tenants | Clear responsibilities, multilingual support, better communication, protection through documented inspections, access to housing support |
| Housing organisations | Less dispute work, earlier warning on at-risk tenancies, better intervention planning, more families helped with the same resources |
Technology stack
| Layer | Technology |
|---|---|
| Front end | Vue.js, Tailwind CSS, Bootstrap |
| Back end | NestJS |
| Database | Firebase Firestore |
| Mobile | Android (Kotlin) |
| Integration | DocuSign API |
Before you build something similar
- What is the shared record? Disputes are arguments about facts. Decide which facts both parties sign off, and when.
- Who checks the legal text? Lease workflows need legal review per jurisdiction. Build the review into the product process.
- When should a third party step in? Early warning indicators only help if someone is ready to act on them.
- Which languages first? Start with the languages your users actually speak at home.